Warranty Information

Click the link below to begin your warranty claim. You will need your product’s serial number handy, along with a digital camera to provide photos of the issue and the product serial number (if applicable).

Please be sure you are familiar with our warranty before submitting a claim.

Submit a warranty claim

Contacting Magic-Flight

Due to a recent surge of demand for the Launch Box, we are processing warranty claims and inquiries as quickly as we can. Please allow a few extra days for replies during this time. We promise we will get back to everyone in the order received. We thank you for your patience and look forward to getting you back up and flying again!

LIVE CHAT support is available (Monday-Thursday only) at our SHOP. Please chat with us! We're happy to answer any questions you may have about the LAUNCH BOX, its COMPANIONS or ACCESSORIES.

Online Store Orders

Curious about your order status? Need to make an adjustment to your order or cancel an order? Get in touch with our orders department at the link below.

Contact Us

For General Questions

Use this option to get in touch with us with any general questions you may have regarding our products or company.

Contact Us